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The Caviar Club

We're here to answer any of your Caviar-related questions. Read our FAQs, send us an email, or call us today. Join the club for unbeatable access and secret pricing. 

The Caviar Club Help Center

You choose the type of caviar, the frequency of shipments, and the tin sizes/composition and place your first order. Your following orders will come up in our system automatically, your credit card will be charged on the date scheduled at the time you've placed your first order. 

You may change the order, pause the subscription, or cancel it at any time before the shipment has been processed at our packing facility (before the shipping label has been created). 

There are no extra charges or hidden fees, you pay for caviar only. The shipping is also complimentary (for all US destinations, except HI due to carrier limitations). 

If you wish to place an order to be shipped to a friend or a family member as a gift, or you need an extra shipment of caviar, you may email our dedicated customer service team at vip@thecaviarclub.com for assistance and to take advantage of member's pricing

How does the subscription work?

We ship nationwide in the US, except for US Virgin Islands and some Alaskan (AK) destinations.
 
Orders over $300 have complimentary shipping.
 
Due to courier constraints, we cannot deliver to P.O. boxes under any circumstances.

Shipping days
 
Our shipping days are Monday through Friday, so the delivery days are Tuesday through Saturday*. Orders placed Monday - Thursday before 1 PM PT will be shipped the same day for Next-Day delivery by UPS or FedEx. 
 
Any order received after 1 PM PT on Thursday will be shipped the next shipping day (Monday). Any orders received on Friday - Sunday will be shipped on the next shipping day (Monday).

*Saturday delivery is subject to availability within your ZIP code. Please contact us to see if Saturday delivery available for your address. If UPS is unable to deliver to your ZIP code on that day, your order will be scheduled for shipping on Monday.

What is your shipping policy?

You may choose from multiple sizes and tin compositions, but it depends on how you plan to consume the caviar until the next shipment arrives. If you have a family and everyone enjoys the caviar or if you have some kind of event on a regular basis you need the caviar for, you may pick bigger sizes like 250g (8.8oz) or 500g (17.6oz). 

If you wish to eat caviar throughout the whole month until the next delivery, we would recommend smaller sizes like 30g (1oz) - 50g (1.7oz) - 100g (3.5oz), as the caviar should be consumed within a couple of days after opening.

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Shipping & delivery

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Cancelation policy

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